Terms of service


Last updated: 12/24/2025

By accessing or using this website, you agree to be bound by the following Terms of Service (“Terms”). If you do not agree with any part of these Terms, you may not use our website or services.

1. General Conditions

  • We reserve the right to refuse service to anyone for any reason at any time.

  • By using this site, you represent that you are at least the age of majority in your state or country of residence.

  • You agree not to use our products for any illegal or unauthorized purpose.

2. Products & Services

  • We sell Pokémon trading cards and related TCG products, including sealed and unsealed items.

  • All product descriptions and images are provided to the best of our ability, but minor variations may occur.

  • We do not guarantee specific cards, pull rates, or grading outcomes for any sealed product.

3. Pricing & Availability

  • Prices are subject to change without notice.

  • We reserve the right to limit quantities or discontinue products at any time.

  • Errors in pricing or product listings may occur; we reserve the right to correct them and cancel affected orders.

4. Orders & Payment

  • By placing an order, you agree that all information provided is accurate and complete.

  • Orders are not guaranteed until payment is successfully processed.

  • We reserve the right to cancel or refuse any order suspected of fraud, abuse, or policy violations.

5. No Returns / No Refunds

All sales are final.
We do not accept returns, exchanges, or refunds under any circumstances, except as outlined in our No Return & No Refund Policy, which is incorporated into these Terms by reference.

6. Shipping & Delivery

  • Shipping times are estimates and not guaranteed.

  • We are not responsible for delays caused by carriers, weather, customs, or other factors outside our control.

  • Once an order has been shipped, responsibility transfers to the carrier.

7. Damaged or Incorrect Items

If your order arrives damaged or incorrect, you must contact us within 48 hours of delivery with photos and your order number. Resolutions are determined at our discretion.

8. Risk of Loss

Risk of loss passes to the customer once the package is handed to the shipping carrier.

9. Intellectual Property

All content on this website, including logos, text, graphics, and images, is the property of the store and may not be used, copied, or reproduced without written permission.

10. Prohibited Uses

You are prohibited from using the site or its content:

  • For unlawful purposes

  • To violate any laws or regulations

  • To attempt fraud, chargeback abuse, or exploitation of policies

  • To interfere with site security or operations

11. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our products or website, including but not limited to loss of profits, card value fluctuations, or grading outcomes.

12. Indemnification

You agree to indemnify and hold harmless the store from any claims arising out of your breach of these Terms or misuse of our services.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the state in which the business is registered.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.

15. Contact Information

Questions about the Terms of Service should be sent to:
[email protected]

16. Chargebacks & Dispute Abuse

By placing an order on this website, you agree not to file a chargeback or payment dispute without first contacting us to attempt a resolution.

Abuse of Chargebacks

Filing a chargeback or dispute for any of the following reasons is considered fraudulent or abusive, including but not limited to:

  • Claiming “item not as described” due to dissatisfaction with pull rates, card contents, or grading outcomes

  • Claiming “unauthorized transaction” after successfully placing an order

  • Claiming “item not received” when tracking confirms delivery

  • Filing a dispute after opening sealed Pokémon or TCG products

  • Filing a dispute in violation of our No Return & No Refund Policy

Consequences of Chargeback Abuse

If a chargeback or dispute is filed in bad faith:

  • We reserve the right to permanently ban the customer from future purchases

  • We may contest the dispute using delivery confirmation, order records, and policy agreements

  • We reserve the right to recover chargeback fees, administrative costs, and losses associated with the dispute

  • Any future orders under the same name, address, email, IP address, or payment method may be automatically canceled

Required Contact Before Dispute

Customers must contact us at [your support email] within 48 hours of delivery for any order issue before initiating a chargeback or dispute.

Acknowledgment

By completing a purchase, you acknowledge that you have read and agreed to our Terms of Service, No Return & No Refund Policy, and this Chargeback & Dispute Abuse Clause.